Wednesday, January 7, 2015

OSINT-X Service Impact

Due to the ongoing feed activity as a result of the terror attacks in Paris our OSINT-X system is under heavy load today. What this means for customers is that feeds may be delayed up to 2 hours for updates as we add additional capacity today.

Our system is being accessed at record levels today and searches are taking up to 3 minutes to complete.

XML and RSS services that feed external sources will continue to operate in real time but our web based interfaces are slower to respond. We will update this post once the load returns to a normal level.

UPDATE: We have resolved the slow query times. We have re-indexed the data and now results are coming in line with what responses we normally expect.  Updates are now set to real-time from news feeds and 10 minute updates on all other content.

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