Monday, June 6, 2016

UPDATED: A look at Guardzilla - They have eyes even when you don't!

Look familiar? Well this device started showing up in all the big box retailers last year so we decided to give one a try. Hooking the device up to a EVDO hotspot on Verizon was interesting at best. During our testing we discovered that the device streams continuously back to Guardzilla (even if you don't subscribe to their monitoring) all the time. So this "security" device has some serious "privacy" issues. The way most camera's work is that you access the camera and it streams the images to you directly but Guardzilla is not setup that way. When you setup the device it ALWAYS streams the video back to Guardzilla even if you don't subscribe to that service.

This is troubling for a number of reasons as now Guardzilla get's a sneak peek into your "secure" area without your consent.

The Guardzilla Privacy Policy:
Practecol takes reasonable efforts to ensure that your personal information is protected while you use the Services.

Oh and theres this line:
Also, video, audio, and other information received or recorded by your Guardzilla device may be stored on our servers or the servers of third parties.

I wonder who these third parties are because they are not disclosed anywhere in the privacy policy or terms of use.

Wait what?! So let me get this straight the information is protected while you use the services but not when your not using the services. So if I'm watching the video I'm now being protected by reasonable efforts to ensure that my information is protected but when I stop using the services they are not protected any longer? This is quite confusing honestly. So while your in bed sleeping your information is not protected because your not actively using the services?

Here's the problem. Even when you don't subscribe to the recording and playback features offered by Guardzilla the devices still stream to Guardzilla and we assume that the video is being stored otherwise why would you send it? What tipped us off was the fact that the device uses nearly 1GB of bandwidth per day even when your not viewing the camera. So basically your allowing Guardzilla to see into your protected space and to hear everything that goes on in this space because these devices are constantly streaming even when you are not using them.

We thought you might like to know. I can tell you this. Our Guardzilla test unit is about to be smashed in the parking lot never to be seen or heard from again.... Ever...

UPDATE: So Guardzilla reached out to me via email and specifically stated that this is how the product works. I definitely would NOT recommend the purchase of these devices under any circumstances since the terms of service basically says they can do what they want with your videos, and the fact that it will use 30GB of data per month which is ridiculous. Best to purchase a camera that only sends the information to you and only when requested.

4 comments:

  1. It wouldn't surprise me to discover that Guardzilla was created with the help of DHS.

    At the very least I bet DHS/Police will embrace it, like they have VACCINE' surveillance.

    Police are secretly using 'VACCINE' to spy on community events, public transportation etc., Part 3
    http://massprivatei.blogspot.com/2016/05/police-are-secretly-using-vaccine-to.html

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  2. Guardzilla is really Practecol LLC in Missouri.
    https://www.guardzilla.com/legal/eula.pdf

    For more info. about Practecol click on the link below:
    https://bsd.sos.mo.gov/BusinessEntity/BusinessEntityDetail.aspx?page=beSearch&ID=2787362

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  3. This actually is quite concerning. I have a Guardzilla camera in my grandson's room. 2 nights ago my daughter swears she heard someone communicating with my grandson thru the speaker on the Guardzilla camera. Guardzilla has stated this is impossible, but reading this article I feel it is VERY possible. This camera was too expensive to have this huge vulnerability that comes with it. I know mine will be going in the garbage tonight.

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  4. It is absolutely very possible as you can talk through Guardzilla and they capture video even when you are not watching it or have even asked them to keep it. I would highly recommend a different model to replace these units as they stream constantly. If you don't believe us you can look at the high bandwidth utilization as the camera's send video 24X7 to the Guardzilla servers.

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